Frig Tech is a Geraldton based business that has extensive experience in service and maintenance for commercial refrigeration, air conditioning and electrical systems in Western Australia.
While we also provide installation services, our core focus is to deliver specialist and maintenance services, and 24/7 emergency support to companies and organisations of all sizes across various industries, including retail, industrial, mining, oil, gas and marine.
Since inception in 2008, we have grown from a one office provider to branches in Perth, Geraldton, Karratha, Port Hedland, Newman and Meekatharra.
By offering the best possible service and reliability to our customers we aim to expand nationally over the next few years.
Our Process
We have simplified the entire process. We know you are busy. That is why we have worked hard to develop a business model that allows our team to be proactive and responsive. We will be quick to respond to your call within the hour wherever you are.
This is how we work:
From the moment you notify us of the breakdown or place a request for a maintenance job, your call is logged into our central resource centre which links all our technicians in the field.
The first available technician is notified via their mobile device – we use some of the latest tablets available – so they can pick up the job without any delay.
The job and delivery is tracked in real time as the technician makes their way to you on time and ready to get to work. We monitor the progress from start to finish.
Our reaction time is much faster than most companies in the workplace due to our broad coverage across Western Australia. This is what makes it possible for large companies such as National Retailers to be serviced by one single company, Frig Tech, throughout the state.
Click here to discover our clients
Team Frig Tech
At Frig Tech, we are not your traditional repair team. Our passionate employees are constantly empowered with quality customer service, technical and analytic skills to allow us to deliver exceptional, prompt and courteous service to you.
We have achieved remarkable results because of the way we support each other and work as a team. We have also extended this warm team-based culture to our clients, and offer a very personable yet professional service. This has made it easy for us to maintain strong bonds with our clients.
Naturally, as we expand and diversify, the Frig Tech teams will grow. However, this doesn’t mean that we will be too big to focus on quality customer service. Unlike other service and repair companies, we know how to manage growth and have committed ourselves wholeheartedly to provide the best service possible. As such, our solid company culture will continue to drive our business to guarantee customer satisfaction.
Our Core Values
From inception, Frig Tech established core values that have contributed to our success. They describe exactly who we are, what we stand for and what you can expect from us.
Safety: We put health and safety first, the business second. We would never put anyone at risk or in harm’s way. It is our duty to identify potential risks and to redesign systems and procedures to remove all hazards.
Integrity: We encourage honesty and integrity. This means being ethical at all times and remaining consistent in our dealings with you, both formally and informally.
Environment: Not just caring for it and about it, we also respect it. We conserve resources, reduce waste and control emissions so the environmental impacts of our work are minimised. We constantly educate ourselves and remain in compliance with the refrigerant reduction program.
Quality: Our work is our best advertisement. The quality solutions we provide always meet the client’s requirements. We maintain the highest standards to avoid unscheduled downtime and future repairs.
Precision: We have a competitive advantage due to our detailed and precise estimation. We bring stringent project management to the construction, installation and commissioning phases.
Community: We are people who love the people. We enjoy engaging with and supporting the local communities where we work. We participate in neighbourhood projects and contribute to local charities as often as we can.